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How do I login to my PayrollX employer account?

Category: Employer Docs

PayrollX employer login uses OTP authentication. To login: 1. Open the PayrollX Employer Login page.2. Enter your registered employer email address.3. Request the login code.4. Check your registered e...

Where can I download the PayrollX Employer App?

Category: Employer Docs

The PayrollX Employer App is available for Android devices. To download the app: 1. Open Google Play Store.2. Search for PayrollX Employer App.3. Install the official PayrollX Employer App.4. Open the...

How to Logout from PayrollX Employee App

Category: Employee Docs

To logout: 1. Open the PayrollX Employee App.2. Open the menu.3. Scroll to the bottom of the menu.4. Tap Logout.5. Confirm the logout if prompted.

How to Use the Employer App Dashboard

Category: Employer Docs

The Home screen is the main dashboard of the PayrollX Employer App. The dashboard provides a quick overview of your company. You can view: Total employeesToday's attendanceLeave requestsOffice expense...

How to View Employee Attendance

Category: Employer Docs

To view employee attendance: 1. Open Employees.2. Select the employee.3. Open Attendance.4. Open Calendar View.5. Select the required date or month.6. Review the employee's attendance information. You...

Pricing and Plans

Category: Employer Docs

PayrollX Plans & Pricing — AI Bot Training Text Use the following as the AI bot knowledge/training content for questions about PayrollX plans and pricing. Q: What plans does PayrollX offer? A: Pay...

How to Use the Employee App Home Screen

Category: Employee Docs

The Home screen is the main dashboard of the PayrollX Employee App. From the Home screen you can: 1. View your attendance status.2. Punch In when you start work.3. Punch Out when you finish work.4. Op...

How to Add an Employee in PayrollX Employer App

Category: Employer Docs

To add a new employee: 1. Open the PayrollX Employer App.2. Go to Staff or Employees.3. Tap Add Employee.4. Complete Step 1 with the required employee information.5. Complete Step 2 with the required ...

How to Send Employee Login Details

Category: Employer Docs

To send employee login details: 1. Open Staff or Employees.2. Select the employee.3. Open the employee details.4. Use the Send Login Details option.5. The login details can be sent to the employee by ...

How to View Leave Requests

Category: Employer Docs

To view leave requests: 1. Open the PayrollX Employer App.2. Open Leave Requests from Home or the menu.3. The leave request list will be displayed.4. Tap a request to view its details.

How to Add National Holidays

Category: Employer Docs

To add national holidays: 1. Open Settings or Holidays.2. Open National Holidays.3. Select the required national holidays.4. Save the selection. PayrollX provides a list of national holidays that can ...

How to Configure Static IP Attendance

Category: Employer Docs

To configure Static IP attendance: 1. Open Settings.2. Open the attendance settings.3. Add your company's allowed static IP address.4. Select IP or Static IP attendance as the attendance type.5. Save ...

Why Does PayrollX Ask for Camera Permission?

Category: Employee Docs

The PayrollX Employee App may require camera access when your company's attendance settings use selfie-based attendance verification. When required, you can use the camera to capture the selfie needed...

How to View Company Profile

Category: Employer Docs

To view your company profile: 1. Open the PayrollX Employer App.2. Open Profile from the bottom menu or sidebar.3. Review your company and employer information. The profile can contain: Company nameCo...

How to Login to PayrollX Employee App

Category: Employee Docs

To login to the PayrollX Employee App: 1. Open the PayrollX Employee App on your Android phone.2. Enter the login details provided by your employer.3. Enter your employee code or email and password.4....

How to Punch In

Category: Employee Docs

To Punch In: 1. Open the PayrollX Employee App.2. Go to the Home screen.3. Tap Punch In.4. Allow camera or location permission if requested.5. Complete the required attendance verification.6. Confirm ...

How to Punch Out

Category: Employee Docs

To Punch Out: 1. Open the PayrollX Employee App.2. Go to the Home screen.3. Tap Punch Out.4. Complete the required attendance verification.5. Confirm the Punch Out. Your Punch Out time will be recorde...

How to View Employees

Category: Employer Docs

To view your employees: 1. Open the PayrollX Employer App.2. Open Staff or Employees.3. The employee list will be displayed.4. Select an employee to view their information. You can also use the employ...

What Happens When I Punch Out Early?

Category: Employee Docs

If you Punch Out before your scheduled working time, PayrollX may display an early Punch Out confirmation. You may be asked to provide a reason or remark. To complete an early Punch Out: 1. Tap Punch ...

Attendance History

Category: Employee Docs

To view your attendance: 1. Open the PayrollX Employee App.2. Open Attendance.3. Select the required date or month.4. Review your attendance information. You can view your attendance status and Punch ...

I Forgot My Password

Category: Employee Docs

If you cannot remember your Employee App password, contact your employer or HR department for assistance. Do not share your password with anyone. The PayrollX Employee App provides a Change Password o...

My Leave Request Has Not Been Approved

Category: Employee Docs

Leave requests are reviewed and approved or rejected by your employer. If your request is still showing as Pending: 1. Open Leave Request.2. Select the submitted leave request.3. Check its current sta...

My Attendance is Not Showing

Category: Employee Docs

If your attendance is not showing: 1. Open Attendance.2. Select the correct date.3. Check your attendance status.4. Check whether Punch In and Punch Out were recorded.5. Make sure you are viewing the ...

I Cannot Punch In

Category: Employee Docs

If you cannot Punch In: 1. Make sure you are logged into the PayrollX Employee App.2. Check that your internet connection is working.3. Check whether camera permission is enabled if selfie attendance ...

Why Does PayrollX Ask for Location Permission?

Category: Employee Docs

PayrollX may use your location for GEO attendance verification when your employer has enabled GEO attendance. GEO attendance checks your location according to the attendance rules configured by your e...

How to Change My Password

Category: Employee Docs

To change your password: 1. Open the PayrollX Employee App.2. Open Settings.3. Select Change Password.4. Enter your Old Password.5. Enter your New Password.6. Enter the Confirm Password.7. Tap Update ...

How to View Team Members

Category: Employee Docs

To view team members: 1. Open the PayrollX Employee App.2. Open Team.3. Scroll through the team member list.4. Select a team member if additional information is available. The Team section displays em...

What Notifications Can I Receive?

Category: Employee Docs

PayrollX notifications can include: Leave approval notificationsLeave rejection notificationsHR updatesOther company-related notifications The notifications you receive depend on the information and u...

How to View Notifications

Category: Employee Docs

To view notifications: 1. Open the PayrollX Employee App.2. Tap the Notification icon or open Notifications from the menu.3. View the notification list.4. Tap a notification to view its details.

What Are PayrollX Announcements?

Category: Employee Docs

Announcements are messages shared by your employer with employees. Your employer may use announcements for: Company noticesPolicy updatesMeeting informationHoliday informationOther company messages An...

How to View Company Announcements

Category: Employee Docs

To view company announcements: 1. Open the PayrollX Employee App.2. Open Announcements.3. Select an announcement.4. Read the announcement details.

How to View Company Holidays

Category: Employee Docs

To view company holidays: 1. Open the PayrollX Employee App.2. Open Holidays.3. Scroll through the holiday list.4. Check the holiday name and date. The list contains holidays configured by your employ...

How to View Company Details

Category: Employee Docs

To view company details: 1. Open the PayrollX Employee App.2. Open Company Details.3. View the company information displayed on the screen. Company Details can include information such as: Company nam...

How to Update My Profile Photo

Category: Employee Docs

To update your profile photo: 1. Open the PayrollX Employee App.2. Open Profile Photo.3. Choose Camera or Gallery.4. Select or capture your photo.5. Crop the photo if required.6. Save the photo. Your ...

How to View My Department and Designation

Category: Employee Docs

Open Profile in the PayrollX Employee App. Your employee profile contains your department and designation information as provided by your employer.

How to View My Profile

Category: Employee Docs

To view your profile: 1. Open the PayrollX Employee App.2. Open Profile from the menu.3. View your employee information. Your profile can contain: NameEmployee CodeDepartmentDesignationMobile NumberEm...

What Information is Shown on My Salary Slip?

Category: Employee Docs

Depending on the information provided by your employer, the salary slip can show: Salary earningsDeductionsPayable or net salaryOther salary-related information The information available to you depend...

How to View My Salary Slip

Category: Employee Docs

To view your salary slip: 1. Open the PayrollX Employee App.2. Open Salary Slip.3. Select the required month if available.4. Review your salary information. The salary information is provided by your ...

How to View Previous Leave Requests

Category: Employee Docs

Open Leave Request in the PayrollX Employee App. The Leave Request screen contains your submitted leave requests. Select a previous request to view its details and status.

How to Check My Leave Request Status

Category: Employee Docs

To check your leave request status: 1. Open Leave Request.2. View your submitted leave requests.3. Select the required request.4. Check the current status. A leave request can show a status such as: P...

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